Last updated: 4 October 2026
Zapwise: Smart TV Remote ("Zapwise", "we", "our", or "the app") turns your phone into a remote for the TVs, lights, air conditioners, plugs, speakers and other smart devices on your home network. This policy explains what information the app handles, how it is used, and the choices available to you.
Zapwise talks to your devices directly from your phone over your home network. It has no user accounts and no servers of its own. The free version shows ads, and purchases are handled by the App Store or Google Play.
To find and control devices, Zapwise sends discovery requests (SSDP/UPnP, Bonjour/mDNS and connection checks) on your Wi-Fi network and connects to the devices that answer. What it learns (device names, brands, models, network and hardware addresses, and the pairing keys or certificates your devices issue, and remote buttons you teach it) is stored only on your phone. It is never sent to us or to anyone else. On iPhone, you can turn local network access off at any time in Settings → Privacy & Security → Local Network.
On Android phones with an infrared blaster, Zapwise can send infrared remote codes. No data is collected for this.
The free version shows full-screen ads from Google AdMob: one after your first remote-control button press in a session, and then at most once a minute while you use the remote. Google may collect device identifiers, approximate location derived from your IP address, and ad-interaction and diagnostic data to serve and measure ads. Where required (for example in the EEA, UK and Switzerland) you are asked for consent first, and you can change your choice at any time in Settings → Ad privacy choices. On iOS, personalised ads are only used if you allow tracking. See Google's privacy policy and how Google uses information from apps that use its services.
Zapwise Pro purchases are processed by Apple or Google. We use RevenueCat to verify purchases and restore them on a new install; it receives an anonymous app user ID and your purchase receipts, but not your name, email address or payment details. See RevenueCat's privacy policy.
Use Settings → Forget all devices, or uninstall the app, to delete everything Zapwise has stored on your phone. Pairing can also be removed on the TV itself (for example in the TV's list of connected devices).
Zapwise is not directed at children under 13 and does not knowingly collect personal information from them.
If this policy changes, the updated version will be posted on this page with a new date.
For privacy questions, email chrysis.pitsillides@gmail.com.